Legal

Cookie Policy

Version 1.1 · Last updated: 29 September 2026

1. Who we are

Outboundr is a product of Hagenweb, a sole proprietorship registered in the Netherlands.

  • CoC number: 97702463
  • Email: info@outboundr.io

2. What are cookies

Cookies are small text files stored on your device when you visit our website. They help us keep the website working properly, analyse usage and improve the user experience.

3. Which cookies do we use

3.1 Necessary cookies

These cookies are required for the functioning of the website and platform. Without them, essential features such as login and session security do not work.

  • Session cookies (authentication via Clerk)
  • CSRF security cookies
  • Preference settings (e.g. language)

Legal basis: Legitimate interest / necessary for the performance of the agreement. Consent is not required.

3.2 Analytical cookies

With your consent we use Google Analytics 4 (Google Ireland Ltd) to see how visitors use the website. Without consent, Google Analytics is not loaded and no analytical cookies are placed. Google Analytics 4 does not store IP addresses. We also use PostHog (EU servers) to see how the website and platform are used. Without consent, PostHog measures without cookies or local storage: visitors are counted with an anonymous code that changes daily, and are never linked to an account. With your consent, PostHog also uses a cookie, links measurements to your account when you are logged in, and may record sessions to improve the product. Fields you type in are hidden in those recordings. We also use Vercel Web Analytics: it counts page views without cookies and without storing personal data, so it needs no consent.

  • _ga and _ga_<ID>: distinguish visitors and sessions
  • ph_<ID>_posthog: recognises visitors and sessions in PostHog
  • Page views and navigation behaviour
  • Device and browser type
  • Session duration

Legal basis: Consent. You give it with Accept in the cookie notice; without it, no analytics cookies are placed. You can withdraw it at any time via Cookie settings at the bottom of every page, or under Settings in your account. Cookieless measurement by PostHog and Vercel is based on our legitimate interest in improving the website.

3.3 Marketing cookies

We currently do not use marketing cookies or third-party advertising trackers. Should this change in the future, we will update this policy and request consent again.

4. Retention periods

  • Session cookies: deleted when the browser is closed
  • Persistent cookies: maximum 12 months, unless deleted earlier
  • Analytical cookies (Google Analytics, PostHog): maximum 14 months

5. Managing and deleting cookies

You can manage cookies at any time via your browser settings. Note: disabling necessary cookies may cause the platform to not function correctly.

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

6. Withdrawing consent

You can withdraw your consent at any time via Cookie settings at the bottom of every page. Google Analytics then stops measuring, and PostHog goes back to measuring without cookies. You can also delete existing cookies via your browser settings, or contact us at info@outboundr.io.

7. Changes to this policy

We may update this cookie policy from time to time. The most recent version is always shown on this page with the date of the last change. For material changes, we will inform you by email or via a notice on the platform.

8. Contact

  • Email: info@outboundr.io
  • Company: Hagenweb
  • Location: the Netherlands