Inviting Team Members

Roles, invitations and assigning leads.

Roles

Outboundr has three roles:

RoleWhat they can do
AdminOwns the account and billing. One per team. Handing the role over moves your leads, campaigns and appointments to the new Admin, and removes you from the team.
ManagerRuns prospecting and campaigns, and manages the team. Everything except billing.
SDRWorks the call list and the leads assigned to them.

Each page has a minimum role. An Admin or Manager can limit which pages a member sees; the role sets the maximum.

Inviting someone

  1. Open Team in the sidebar
  2. If your workspace is not a team yet, click Create team first
  3. Click Invite member, enter their email address and choose Manager or SDR
  4. Send the invitation

The invitation is valid for 7 days and shows as pending until it is accepted. Inviting needs a paid plan; each extra user beyond your plan costs €7.99 per month, excluding VAT.

Assigning leads

Open a lead from the Leads board and assign it to a team member in the lead panel. A lead is visible to the person who owns it and to the person it is assigned to.

Following the team

The Team page shows a leaderboard with activity per rep.